BankID sign-in degradation in Norway — Klarna Incident Timeline & Status

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Klarna Status

BankID sign-in degradation in Norway

Started

Oct 12, 11:45 AM UTC

Resolved

Oct 12, 2:02 PM UTC

Duration

2 hrs 16 min

Resolvedminor impactVendor link

Affected:Europe

Update timeline

ResolvedOct 12, 2:02 PM

This incident has been resolved.

MonitoringOct 12, 12:05 PM

A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.

InvestigatingOct 12, 11:45 AM

We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.