Delays in NMS alert evaluation — Kentik SaaS US Cluster Incident Timeline & Status

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Kentik SaaS US Cluster Status

Delays in NMS alert evaluation

Started

Sep 29, 12:48 AM UTC

Resolved

Sep 29, 6:29 PM UTC

Duration

17 hrs 40 min

Resolvedmajor impactVendor link

Affected:NMS

Update timeline

ResolvedSep 29, 6:29 PM

We think the impact from the issue is over.

MonitoringSep 29, 12:48 AM

We began experiencing delays in NMS alert processing in the SaaS EMEA cluster at roughly 9:20 AM UTC on Monday, September 28. Queues have been processed and alert evaluation is now happening at the standard pace.