Kentik SaaS US Cluster Status
High latency in NMS Alert evaluation

Started

Resolved

Duration

less than a minute

Resolvedmajor impactVendor link

Update timeline

Resolved

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Monitoring

At 18:20 UTC a host running an internal API service began to experience issues, resulting in high alert evaluation latency for NMS Alerts. Our team was able to quickly reallocate resources and restore service. Queues began shrinking at 18:50 and were back to normal levels around 19:00 UTC. This caused delays in notifications for NMS customers and possibly some confusing notifications as the backlog was processed. The issue has been resolved.

High latency in NMS Alert evaluation — Kentik SaaS US Cluster Incident Timeline & Status — DevHelm