VSA9 - Service Disruption - remotecarece3 — Kaseya Inc Incident Timeline & Status

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Kaseya Inc Status

VSA9 - Service Disruption - remotecarece3

Started

Sep 17, 7:33 AM UTC

Resolved

Sep 17, 9:34 AM UTC

Duration

2 hrs 1 min

Resolvedminor impactVendor link

Affected:US - RIM CE3

Update timeline

ResolvedSep 17, 9:34 AM

This incident has been resolved.

MonitoringSep 17, 7:59 AM

A fix has been implemented and we are monitoring the results.

InvestigatingSep 17, 7:33 AM

We are experiencing a service disruption on remotecarece3, where administrators may be unable to login to Ui. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience. - Cloud Operations Team