This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of a problem where some users are experiencing intermittent sync and access issues within their ConnectBooster portals. The Kaseya Engineering Team have Identified the issue are are working on a fix. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/