Datto SAAS Protection - aue1-bfyii-2510 - Backups are not running and SaaS Protection Console is not accessible to perform recovery related functions
Started
Resolved
Duration
2 hrs 23 min
Update timeline
Resolved
This incident has been resolved.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are aware of a problem where backups are not running and SaaS Protection Console is not accessible to perform recovery related functions. The Kaseya Engineering Team is investigating If you need any assistance, please contact our support team for assistance through the <a href="https://helpdesk.kaseya.com/hc/en-gb#/contact">Kaseya Support Portal</a>. To receive notifications about future maintenance events and service updates, subscribe to the <a href="https://status.kaseya.com/">Kaseya Status Page</a>.