The Kaseya Engineering Team resolved a problem where users in the US West region, hosted on storage server 'usw-backup-storage-0157' experienced degraded backup functionality. If you are still experiencing this issue or need any assistance, please contact our support team for assistance through our helpdesk at: https://helpdesk.kaseya.com/hc/en-gb#/contact To receive notifications about future maintenance events and service updates, subscribe to https://status.kaseya.com/