Kaltura General Service Issue — Kaltura Incident Timeline & Status

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Kaltura Status

Kaltura General Service Issue

Started

Jul 16, 8:27 AM UTC

Resolved

Jul 16, 2:06 PM UTC

Duration

5 hrs 38 min

Resolvedminor impactVendor link

Affected:Kaltura API Kaltura Management Console (KMC)Kaltura MediaSpace Live Platform Access Playback Video Conferencing Features

Update timeline

ResolvedJul 16, 2:06 PM

This incident has been resolved.

MonitoringJul 16, 8:44 AM

A fix has been implemented and we are monitoring the results.

InvestigatingJul 16, 8:27 AM

We are investigating some service interruptions that users might experience when trying to access Kaltura services. Our engineering team is in progress with this issue investigation to identify the root cause and implement a solution as the top priority, and will provide an update in the next 60 minutes