Incoming Calls Affected - TTSL Bangalore — Kaleyra Incident Timeline & Status

Incoming Calls Affected - TTSL Bangalore

Started

Jun 26, 9:52 AM UTC

Resolved

Jun 26, 11:29 AM UTC

Duration

1 hr 36 min

Resolvedcritical impactVendor link

Update timeline

ResolvedJun 26, 11:29 AM

This incident has been resolved.

MonitoringJun 26, 10:42 AM

There was network issue which was resolved. This is under monitoring

IdentifiedJun 26, 10:08 AM

We have identified Network Congestion causing the connectivity from Voice Server to DB, Our team still analysing the issue.

InvestigatingJun 26, 9:52 AM

Incoming calls affected for all Customer using Enterprise Platform.