Kajabi Status
Checkout Templates Not Updating After Offer Duplication

Started

Resolved

Duration

3 hrs 38 min

ResolvedVendor link

Update timeline

Resolved

This incident has been resolved.

Identified

The issue has been identified and a fix is being implemented.

Investigating

We are currently investigating reports of Checkout Templates becoming stuck in an updating state only when an Offer is duplicated. Affected users may be unable to save or apply changes to the checkout template on the duplicated Offer. Our engineering team is actively looking into this and working as quickly as possible to resolve it. We will post an update as soon as we have more information.

Checkout Templates Not Updating After Offer Duplication — Kajabi Incident Timeline & Status — DevHelm