This incident has been resolved.

A fix has been implemented and we are monitoring the results. We see performance improvements in all the functionalities except syncing of calls and sms to CRMs.

We are currently experiencing performance degradation across the JustCall platform, which may result in slower page loads and delays when navigating the application. Core functionalities, including making and receiving calls, sending and receiving SMS, and running Sales Dialer campaigns, are expected to remain operational. Our team is actively investigating the issue and working to restore normal performance as quickly as possible.