Degraded Commands Service — JumpCloud Incident Timeline & Status

Try DevHelm Uptime

JumpCloud Status

Degraded Commands Service

Started

Sep 25, 5:27 PM UTC

Resolved

Sep 25, 6:33 PM UTC

Duration

1 hr 5 min

Resolvedminor impactVendor link

Affected:Commands - EU Region Commands - IN Region Commands - US Region

Update timeline

ResolvedSep 25, 6:33 PM

This incident has been resolved.

MonitoringSep 25, 5:55 PM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 25, 5:29 PM

The issue has been identified and a fix is being implemented.

InvestigatingSep 25, 5:27 PM

We're currently investigating reports of degraded performance with updating Details or Associations to Commands in the Admin Portal. We are investigating the cause of the issues currently, and will update the status event once resolved.