IRW-PRD – Email Service Issue — Ivanti Cloud Incident Timeline & Status

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Ivanti Cloud Status

IRW-PRD – Email Service Issue

Started

Oct 26, 8:05 AM UTC

Resolved

Oct 27, 11:34 AM UTC

Duration

1 day

ResolvedVendor link

Affected:Service Manager / Asset Manager (IRW)

Update timeline

ResolvedOct 27, 11:34 AM

The email service issue in IRW-PRD has been resolved, and the service has remained stable during the monitoring period. No further issues have been observed.

MonitoringOct 26, 8:06 AM

A fix has been implemented and we are monitoring the results.

InvestigatingOct 26, 8:05 AM

We identified an issue affecting the email service in IRW-PRD. A fix has been implemented and the service is currently operational. We are continuing to closely monitor the environment to confirm stability.