Ivanti Neurons Platform - Users people page is saying unavailable - 1940141 — Ivanti Cloud Incident Timeline & Status

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Ivanti Neurons Platform - Users people page is saying unavailable - 1940141

Started

Sep 11, 12:43 PM UTC

Resolved

Sep 11, 3:56 PM UTC

Duration

3 hrs 13 min

Resolvedminor impactVendor link

Affected:Ivanti Neurons Platform (FRU)Ivanti Neurons Platform (MLU)Ivanti Neurons Platform (NVU)Ivanti Neurons Platform (TKU)Ivanti Neurons Platform (TTU)Ivanti Neurons Platform (UKU)

Update timeline

ResolvedSep 11, 3:56 PM

This incident has been resolved.

MonitoringSep 11, 2:28 PM

A fix has been implemented and we are monitoring the results.

IdentifiedSep 11, 2:26 PM

The issue has been identified and the fix is being implemented.

InvestigatingSep 11, 12:43 PM

Ivanti Neurons platform - customers may observe the Users details page as Unavailable. Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.