Ivanti Neurons MDM - https://ap1.mobileiron.com - Service degradation
Started
Resolved
Duration
4 hrs 30 min
Affected:https://ap1.mobileiron.com
Update timeline
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We are applying the fix. There may be periods where the following services are impacted: New devices registration Cloud Admin Portal Cloud Self Service Portal Scheduled reports and compliance actions Registered device check-in and Ivanti Go client will be impacted Registration emails may be delayed or fail to be delivered
Identified
We are investigating an issue where App Inventory data may appear empty or incomplete for a subset of tenants. Our team has identified the root cause and is actively working on a resolution. We will provide updates as more information becomes available.