Corrective action has been completed and email processing in the IRW PRD landscape has returned to normal. We have continued to monitor the environment and have confirmed that services remain stable. This incident is now resolved.

We have identified a potential contributing factor and have taken corrective action. We are monitoring the environment and validating that email processing has returned to normal. We will provide further updates as more information becomes available.

We are investigating reports of intermittent email processing issues in the IRW PRD landscape. Further updates will be provided as more information becomes available.