Management Console Login issue
Started
Resolved
Duration
10 minutes
Affected:AU - BrowserAU - Management ConsoleAU - Mobile BrowserCN - BrowserCN - Management ConsoleCN - Mobile BrowserCanada - BrowserCanada - Management ConsoleCanada - Mobile BrowserEU - BrowserEU - Management ConsoleEU - Mobile BrowserUK - BrowserUK - Management ConsoleUK - Mobile BrowserUS - BrowserUS - Management ConsoleUS - Mobile Browser
Update timeline
Resolved
The issue impacting login to the Management Console has been fully resolved. A corrective change was implemented to address the underlying cause, and login functionality has been restored for all affected users. Importantly, who had an active Management Console admin session were not impacted and continued working as normal. We have validated the fix and completed an extended monitoring period to ensure stability. All systems are operating as expected.
Investigating
Some users might be experiencing intermittent errors when trying to log into the Island Management Console. We are investigating and will be updating shortly.