iSAMS Ltd Status
Pupil and Parent Cloud Portals - Degraded Performance - 13/08/2026

Started

Resolved

Duration

52 minutes

ResolvedVendor link

Update timeline

Resolved

Dear Customers, A fix was deployed and this issue is now resolved. We apologise for any inconvenience caused.

Identified

Dear Customers, The issue with the portals has been identified and a fix is currently being implemented by our Portals team as a priority. We will continue to provide updates via the Service Status page.

Investigating

Dear Customers, We are aware of an issue affecting the performance of the Pupil and Parent Cloud Portals. Our team are actively working on a solution to bring these services back online as a matter of urgency. We are sorry for the issues you may be experiencing, we will share updates through our Service Status page.

Pupil and Parent Cloud Portals - Degraded Performance - 13/08/2026 — iSAMS Ltd Incident Timeline & Status — DevHelm