Dear Customers, Regarding yesterdays issue that has impacted the API Keys and consequently the services that rely on them. We are pleased to share that a following yesterdays mitigation that was deployed to restore service the permanent fix will follow in the next release due tonight. Please note: Engineering anticipate that the update will complete overnight and no action is required by you. When an update is available it will be displayed in the "Notices" area in the iSAMS Control Panel. An update may take a couple of days to reach all customers. Once again we apologise for the inconvenience caused.

Dear Customers, Regarding todays issue that has impacted the API Keys and consequently the services that rely on it. We are pleased to share that a mitigation has been deployed to restore service and a permanent fix will follow in the next update due 5.11.2026 Please note: Engineering anticipate that the update will complete overnight and no action is required by you. When an update is available it will be displayed in the "Notices" area in the iSAMS Control Panel. An update may take a couple of days to reach all customers. Once again we apologise for the inconvenience caused.

Dear Customers, We have identified an issue that has impacted the API Keys, and consequently the services that rely on it. Our Engineering Team have been engaged and are working towards a resolution to restore service as soon as possible. We are sorry for the inconvenience this has caused and will continue to share any updates via the status page.