iSAMS down for server pair 903484-WEB17-1 / 903482-DB17-1 — iSAMS Ltd Incident Timeline & Status

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iSAMS Ltd Status

iSAMS down for server pair 903484-WEB17-1 / 903482-DB17-1

Started

Sep 4, 5:10 AM UTC

Resolved

Sep 4, 8:16 AM UTC

Duration

3 hrs 6 min

Resolvedmajor impactVendor link

Affected:London (UK) Data Centre Southeast Asia Data Centre

Update timeline

ResolvedSep 4, 8:16 AM

This incident has been resolved.

InvestigatingSep 4, 8:16 AM

Dear Customers, This issue has now been resolved. We apologise for any inconvenience caused.

InvestigatingSep 4, 5:10 AM

Dear Customers, We are aware of an issue with server pair 903484-WEB17-1 / 903482-DB17-1. Our team are actively working on a solution to bring these services back online as a matter of urgency. We are sorry for the issues you may be experiencing, we will share updates via our Service Status page.