DealCentre and VDRPro- File slowness being investigated. — Intralinks Status Page Incident Timeline & Status

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Intralinks Status Page Status

DealCentre and VDRPro- File slowness being investigated.

Started

Aug 28, 3:01 PM UTC

Resolved

Aug 28, 4:39 PM UTC

Duration

1 hr 38 min

Resolvedminor impactVendor link

Affected:Americas Australia, New Zealand EU East Asia Europe, Middle East and Africa North America and the Rest of the World United Kingdom

Update timeline

ResolvedAug 28, 4:39 PM

The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.

MonitoringAug 28, 4:01 PM

After file service reboots, we are seeing services restored to a healthy state. We are continuing to monitor system performance to ensure services remain stable.

InvestigatingAug 28, 3:18 PM

DealCentre and VDRPro file services (upload/download) slowness detected. Teams are investigating.

InvestigatingAug 28, 3:02 PM

We are continuing to investigate this issue.

InvestigatingAug 28, 3:01 PM

Slowness with DealCentre file uploading/downloading has been detected. Teams are investigating.