Some users may be experiencing slow load times or errors when previewing files in Canvas — Instructure Incident Timeline & Status — DevHelm

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Instructure Status

Some users may be experiencing slow load times or errors when previewing files in Canvas

Started

Oct 22, 9:43 AM UTC

Resolved

Oct 22, 10:19 AM UTC

Duration

35 minutes

Resolvedminor impactVendor link

Affected:Canvas LMS eu-west-1

Update timeline

ResolvedOct 22, 10:19 AM

This incident has been resolved.

MonitoringOct 22, 10:13 AM

A fix has been implemented and we are monitoring the results.

InvestigatingOct 22, 9:43 AM

We are currently investigating this issue.