Instructure Status
500 errors when accessing Canvas Data 2

Started

Resolved

Duration

1 hr 47 min

Resolvedmajor impactVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

A fix is implemented by the vendor and they are monitoring the recovery.

Identified

Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.