Unable to send emails in Playbooks when using Office365
Started
Resolved
Duration
16 hrs 43 min
Update timeline
Resolved
The fix for the issue affecting emails with attachments sent from O365 has been deployed. Please reach out to our Customer Support team if you require further assistance; we will be happy to help.
Monitoring
A fix for this issue has been implemented. We are monitoring the results.
Identified
We are aware of an issue preventing Playbooks customers from manually sending emails that contain attachments when using Office365 as their email provider. We have identified the root cause of the problem and will be providing a fix for this.