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Resolved
Duration
23 hrs 5 min
Update timeline
Our systems have detected that the Crédit Mutuel transaction settlement file dated from 08/09/2026, 19:54 CEST has been rejected. We confirm that the settlement has been successfully resubmitted to the acquirer on 09/09/2026. The proceeds of the transactions involved will be credited to your account 1 day later than usual. We regret the situation and any potential inconvenience.
Our systems have detected that the Crédit Mutuel transactions starting from 08/09/2026, 19:54 CEST have not been settled correctly. Due to this, the funds associated with the transactions concerned will be credited to your account 1day later than usual. A dedicated team has been deployed to investigate the situation as a matter of urgency. We will update you as soon as more information becomes available. We regret any potential inconvenience and appreciate your understanding and patience.