Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Le Crédit Lyonnais (LCL) on 16/10/2026 between 10:45 CEST and 11:01 CEST. We confirm that as of 11:01 CEST on 16/10/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).