Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDEAL on 17/07/2026 between 09:30 and 11:09 CEST. We confirm that as of 11:09 CEST on 17/07/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

We would like to inform you about an ongoing issue with iDEAL transaction processing as from 09:30 CEST Today, (17/07/2026) We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.