Service degradation on IICS US West 1 GCP pod.
Started
Resolved
Duration
2 hrs 35 min
ResolvedVendor link
Affected:API CenterAdvanced Data IntegrationApplication Ingestion and ReplicationB2B GatewayCloud API ManagerCloud Application IntegrationCloud Data Access ManagementCloud Data Governance and CatalogCloud Data IntegrationCloud Data Integration for PowerCenterCloud Data MarketplaceCloud Data QualityCloud Data ValidationCloud Hosted AgentCloud ProfilingDatabase Ingestion and ReplicationFile Ingestion and ReplicationMDM Customer 360 SaaSMDM Multidomain SaaSMDM Product 360 SaaSMDM Reference 360 SaaSMDM Supplier 360 SaaSMetadata Command CenterOperational InsightsPC2CDI Modernization ServicePlatform ServicesStreaming Ingestion and Replication
Update timeline
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We noticed service degradation on IICS US West 1 GCP pod for all services, which resulted in runtime impact for any jobs executed between 8/1/2025 11:26 PM PDT - 8/1/2025 11:32 PM PDT. The services are now up and running fine and job execution should be successful now.