*.identity.tm subdomains unreachable due to DNS issue — IDnow GmbH Incident Timeline & Status

*.identity.tm subdomains unreachable due to DNS issue

Started

Jul 27, 9:17 AM UTC

Resolved

Jul 27, 9:46 AM UTC

Duration

29 minutes

Update timeline

ResolvedJul 27, 9:46 AM

This incident has been resolved.

MonitoringJul 27, 9:34 AM

DNS resolution seems to be functioning again. We are collecting evidence for investigation.

InvestigatingJul 27, 9:17 AM

*.identity.tm domains (including dedicated status page) are not resolved by the DNS, resulting in lack of access to the systems.