Hevo Status
Edge Pipeline Ingestion Delay- Due to AWS Outage

Started

Resolved

Duration

31 minutes

Resolvedmajor impactVendor link

Update timeline

Resolved

This incident has been resolved. The AWS incident affecting Hevo Edge has been resolved, and affected pipelines have returned to normal processing. We’ve completed recovery checks and confirmed that the affected services and pipelines are operating as expected. As a precaution, please review your critical pipelines and downstream data. If you notice anything unusual, contact Hevo Support at support-escalations@hevodata.com.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented.

Investigating

Due to an AWS outage that started on Sep 21 at 3:50 PM PDT, some Edge pipelines have been affected, resulting in delayed ingestion. You can refer to the AWS Health status page for the latest updates: https://health.aws.amazon.com/health/status We’re closely monitoring the situation and will keep you posted on the further updates.