Guru Status
Degraded performance of Assist + Answers features

Started

Resolved

Duration

12 hrs 1 min

ResolvedVendor link

Update timeline

Resolved

This incident has been resolved.

Monitoring

OpenAI has confirmed that this issue is resolved and their services are back up for the majority of users. All Guru AI features (Assist + Answers) are operational again.

Monitoring

The fix has been applied by OpenAI, and the results are being monitored.

Identified

OpenAI is implementing a fix for this issue and stated that recovery could take several hours. We'll update here when their services are fully restored.

Investigating

OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experiencing issues that are affecting the performance of those features. All other Guru features are operational. We are monitoring the situation and will provide updates here.

Degraded performance of Assist + Answers features — Guru Incident Timeline & Status — DevHelm