Grafana Cloud Status
Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)

Started

Resolved

Duration

1 hr 39 min

Resolvedminor impactVendor link
Affected:AWS Germany - prod-eu-west-2: Rule Evaluation

Update timeline

Monitoring

Remediation measures have been applied, and we are monitoring the recovery.

Identified

The root cause of the issue has been indentified and we are working on the remediation steps.

Investigating

Since approximately 20:30 UTC on October 20, we have observed an increase in alert rule evaluation errors affecting rules that query Grafana Cloud Prometheus (Mimir) data sources in Cluster AWS Germany. Our engineering team is actively investigating and working on remediation.

Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2) — Grafana Cloud Incident Timeline & Status — DevHelm