Tempo: High Latency in prod-eu-west-2 — Grafana Cloud Incident Timeline & Status

Tempo: High Latency in prod-eu-west-2

Started

Oct 15, 2:35 PM UTC

Resolved

Oct 15, 4:58 PM UTC

Duration

2 hrs 23 min

Resolvedminor impactVendor link

Update timeline

ResolvedOct 15, 4:58 PM

This incident has been resolved.

IdentifiedOct 15, 4:08 PM

Things are starting to stabilize as we continue to work on a mitigation.

IdentifiedOct 15, 3:20 PM

We are continuing to work on a fix for this issue. Next update by 16:30 UTC

IdentifiedOct 15, 2:35 PM

We observed some spikes in latency starting at approximately 12:50 UTC. We are working on a resolution. Next update by 15:30 UTC