DB issues in prod-sa-east-1 — Grafana Cloud Incident Timeline & Status

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Grafana Cloud Status

DB issues in prod-sa-east-1

Started

Oct 20, 9:36 PM UTC

Resolved

Oct 21, 12:09 AM UTC

Duration

2 hrs 33 min

ResolvedVendor link

Affected:AWS Brazil - prod-sa-east-1 AWS Brazil - prod-sa-east-1: API AWS Brazil - prod-sa-east-1: Public Probes

Update timeline

ResolvedOct 21, 12:09 AM

This incident has been resolved.

InvestigatingOct 20, 11:39 PM

Synthetic Monitoring alerting has recovered. We are continuing to monitor.

InvestigatingOct 20, 10:14 PM

Synthetic Monitoring alerting is also impacted. We are continuing to investigate this issue.

InvestigatingOct 20, 9:36 PM

We are currently investigating an issue in the prod-sa-east-1 region causing slow requests, or some stacks struggling to start. We will provide an update as soon as we have more information to share.