We are currently experiencing issues with Gong Emails activity — Gong Incident Timeline & Status

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Gong Status

We are currently experiencing issues with Gong Emails activity

Started

Oct 8, 6:58 PM UTC

Resolved

Oct 9, 12:05 AM UTC

Duration

5 hrs 7 min

Resolvedminor impact

Update timeline

ResolvedOct 9, 8:24 AM

This incident has been resolved.

ResolvedOct 9, 12:05 AM

**Resolved** – The issue affecting email activity syncing has been resolved. We are currently monitoring the system as remaining updates process. Some users may experience brief delays in syncing as data catches up.

IdentifiedOct 8, 8:57 PM

We identified the issue and now working on a fix

InvestigatingOct 8, 6:57 PM

We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM & Engage Analytics.

InvestigatingOct 8, 6:54 PM

We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM.