Dialer - Degraded Performance — Gong Incident Timeline & Status

Dialer - Degraded Performance

Started

Sep 28, 3:40 PM UTC

Resolved

Sep 28, 4:49 PM UTC

Duration

1 hr 9 min

Resolvedminor impact

Update timeline

ResolvedSep 28, 4:49 PM

The issue has been resolved.

MonitoringSep 28, 4:30 PM

We have implemented a fix and are currently monitoring system performance.

IdentifiedSep 28, 4:25 PM

We have identified the cause of the issue affecting the Gong dialer and actively working on a fix

InvestigatingSep 28, 3:38 PM

We've detected an issue with the gong dialer and are actively investigating

InvestigatingSep 28, 3:34 PM

We've detected an issue with the gong dialer and are actively investigating