Multiple notifications sent for some events — Balance Incident Timeline & Status

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Balance Status

Multiple notifications sent for some events

Started

Jun 24, 12:54 PM UTC

Resolved

Jun 24, 4:08 PM UTC

Duration

3 hrs 13 min

Resolvedminor impactVendor link

Affected:Platform Sandbox Environment

Update timeline

ResolvedJun 24, 4:08 PM

This incident has been resolved.

MonitoringJun 24, 1:45 PM

We have deployed a fix for the issue causing multiple notifications. We are now monitoring system behavior to ensure everything is operating as expected.

InvestigatingJun 24, 1:43 PM

We are continuing to investigate this issue.

InvestigatingJun 24, 1:22 PM

We are continuing to investigate this issue.

InvestigatingJun 24, 12:55 PM

We are continuing to investigate this issue.

InvestigatingJun 24, 12:54 PM

We are investigating multiple notifications being sent for events to some of our users.