Failure to load assets during playback for sessions (EU1 Data Center) — Fullstory Incident Timeline & Status

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Fullstory Status

Failure to load assets during playback for sessions (EU1 Data Center)

Started

Sep 24, 10:29 AM UTC

Resolved

Sep 23, 7:00 PM UTC

Duration

—

Resolvedmajor impactVendor link

Update timeline

ResolvedSep 23, 7:00 PM

A change was made on the 23rd of September to how URLs for captured assets are resolved; this inadvertently led to playback being broken for sessions in the EU1 Data Center. This was fixed by rolling back this change at 9:45am UTC.