Freightos Status
Operational disruptions affecting select Freightos Marketplace customers in mainland China

Started

Resolved

Duration

1 day

Postmortemminor impactVendor link

Update timeline

Resolved

Closing this ticket as the residual impact is negligible due to changing routing rules in China and no further user action is required.

Monitoring

The issue still persists intermittently with enhanced performance but not yet resolved. https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy

Monitoring

Cloudflare support team confirmed they routed the traffic around most affected locations in Mainland China to our domain to ensure improved perfoamnce.

Identified

CloudFlare is still working on delivering a fix.

Identified

CloudFlare team is working on a resolution with their network partners. We are following up with them on it and will surely keep you posted.

Identified

Issue is caused by performance degradation in CloudFlare services inside China, no resolution ETD yet. https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy

Investigating

We are currently investigating this issue.

Postmortem—

CloudFlare performance instability in Mainland China [https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy](https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy)

Operational disruptions affecting select Freightos Marketplace customers in mainland China — Freightos Incident Timeline & Status — DevHelm