Foxpass Status
Syncronization issue with identity providers

Started

Resolved

Duration

3 hrs 3 min

Resolvedmajor impactVendor link

Update timeline

Resolved

This incident has been resolved. Any customer see users missing from groups sync'd from Okta or Google, please contact support.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

The issue has been identified and a fix is being implemented

Investigating

There is an issue with users being deactivated after a sync with external identity providers. We are currently investigating this issue.

Syncronization issue with identity providers — Foxpass Incident Timeline & Status — DevHelm