Users Unable to Schedule Appointments — FourKites Incident Timeline & Status

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FourKites Status

Users Unable to Schedule Appointments

Started

May 30, 9:01 PM UTC

Resolved

May 30, 9:22 PM UTC

Duration

20 minutes

Resolvedminor impactVendor link

Affected:ETA Calculation

Update timeline

ResolvedMay 30, 9:22 PM

This incident has been resolved.

MonitoringMay 30, 9:12 PM

A fix has been implemented and we are monitoring the results.

IdentifiedMay 30, 9:01 PM

Currently Users for the following facilities are receiving 'Please select the right load information. The facility does not allow you to schedule this.' error messages when attempting to schedule appointments. Dayton, OH (1BLT) Akron – (SP1ACY) Watkins Glen – (SP1ACX) Hutchinson – (SP1ACV)