Callback Delivery Issue — FourKites Incident Timeline & Status

Callback Delivery Issue

Started

May 17, 1:01 PM UTC

Resolved

May 17, 7:20 PM UTC

Duration

6 hrs 18 min

Resolvedcritical impactVendor link

Affected:Tracking

Update timeline

ResolvedMay 17, 7:20 PM

This incident has been resolved.

MonitoringMay 17, 5:10 PM

A fix has been implemented and we are monitoring the results.

InvestigatingMay 17, 5:04 PM

The issue has been fixed. Webhooks/API calls are back to operation.

InvestigatingMay 17, 1:01 PM

We are currently investigating the issue.