Flow Production Tracking — Autodesk Health Dashboard Incident Timeline & Status

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Autodesk Health Dashboard Status

Flow Production Tracking

Started

Oct 1, 10:13 AM UTC

Resolved

Oct 1, 12:52 PM UTC

Duration

2 hrs 38 min

Resolvedminor impactVendor link

Affected:FPTR FPTR Home FPTR Live Review FPTR Notifications and Webhooks FPTR Site Activity Monitor FPTR Transcoding

Update timeline

ResolvedOct 1, 12:52 PM

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

IdentifiedOct 1, 12:26 PM

We are continuing to work on resolving this issue where customers are unable to access Flow Production Tracking as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

IdentifiedOct 1, 11:29 AM

We have identified the cause of the issue where customers are unable to access Flow Production Tracking. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

InvestigatingOct 1, 10:28 AM

We are continuing to investigate an issue where customers are unable to access Flow Production Tracking. We will provide an update within 60 minutes or sooner if we have more information to share.

InvestigatingOct 1, 10:13 AM

We are investigating reports of customers experiencing an issue where they are unable to access FPTR and FPTR Home. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.