All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant, or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

We have identified that this service disruption is related to a third-party service provider. Customers continue to experience intermittent issues contacting Autodesk Support via phone or chat. We have also identified additional impact to support functionality. Customers are unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

We are investigating an issue where customers are experiencing intermittent issues while contacting Autodesk Support via calls and chat. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.