Forethought AI Status
Solve Voice Call Quality Degradation

Started

Resolved

Duration

44 minutes

Resolvedminor impactVendor link
Affected:Solve Voice

Update timeline

Resolved

This incident has been resolved

Monitoring

Our upstream provider has implemented a fix for the ongoing incident and is currently monitoring the results.

Identified

We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider. We have switched calls to our backup provider in the meantime. We are monitoring the situation closely and will provide updates as they become available.