Solve Voice Call Quality Degradation
Update timeline
Resolved
This incident has been resolved
Monitoring
Our upstream provider has implemented a fix for the ongoing incident and is currently monitoring the results.
Identified
We are currently experiencing degraded call quality within Solve Voice. We have identified that this is due to an ongoing incident with our core communications provider. We have switched calls to our backup provider in the meantime. We are monitoring the situation closely and will provide updates as they become available.