Elevated errors loading Solve Widget
Started
Resolved
Duration
22 minutes
Update timeline
Resolved
This incident has been fully resolved. The Solve Widget is now loading normally for all customers, and our monitoring confirms that performance and traffic have returned to stable levels following the rollback.
Monitoring
The suspected changes have been successfully rolled back. We are currently seeing traffic recovering and the Solve Widget is beginning to load successfully for affected customers.
Identified
We are currently investigating an issue where the Solve Widget is failing to load for some customers. Our engineering team has identified a potential cause and is in the process of rolling back suspected changes to restore service.