Forethought AI Status
Elevated errors loading Solve Widget

Started

Resolved

Duration

22 minutes

Resolvedcritical impactVendor link

Update timeline

Resolved

This incident has been fully resolved. The Solve Widget is now loading normally for all customers, and our monitoring confirms that performance and traffic have returned to stable levels following the rollback.

Monitoring

The suspected changes have been successfully rolled back. We are currently seeing traffic recovering and the Solve Widget is beginning to load successfully for affected customers.

Identified

We are currently investigating an issue where the Solve Widget is failing to load for some customers. Our engineering team has identified a potential cause and is in the process of rolling back suspected changes to restore service.

Elevated errors loading Solve Widget — Forethought AI Incident Timeline & Status — DevHelm