Networking Issues in GRU — Fly.io Incident Timeline & Status

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Fly.io Status

Networking Issues in GRU

Started

Aug 28, 9:56 PM UTC

Resolved

Aug 28, 10:36 PM UTC

Duration

40 minutes

Resolvedminor impactVendor link

Affected:GRU - Sao Paulo, Brazil

Update timeline

ResolvedAug 28, 10:36 PM

This incident has been resolved.

IdentifiedAug 28, 10:36 PM

Our upstream provider has implemented a fix. Network performance in GRU has normalized.

IdentifiedAug 28, 10:12 PM

We are seeing a recurrance in networking issues in GRU. Some apps in the region may experience increased latency or packet loss. We are working with our upstream networking provider to resolve.

MonitoringAug 28, 10:00 PM

Networking performance in GRU has normalized and we are no longer seeing issues. We are continuing to monitor to ensure a full recovery.

InvestigatingAug 28, 9:56 PM

We are investigating networking issues impacting some hosts in GRU (São Paulo, Brazil) region. Some apps in GRU may experience increased latency or packet loss.