This incident has been resolved. We have observed that error rates have returned to normal levels, and all affected Ramp connections are syncing successfully. <b>Incident Summary</b> Description: We identified an issue affecting Ramp connections that caused sync failures due to repeated HTTP 529 responses from the source API. Timeline: The issue began on 2026-07-10 at 16:50 UTC and was resolved on 2026-07-10 at 19:30 UTC. Cause: The source API was repeatedly returning HTTP 529 responses across multiple endpoints, resulting in sync failures. Resolution: No action was required from our side. The issue was resolved by the source, and affected connections recovered automatically once the source API resumed returning successful responses.

The source API is now returning HTTP 200 responses with the expected data instead of HTTP 529 errors, and affected connections have started recovering.

We have identified that the source API is repeatedly returning HTTP 529 responses, causing sync failures. We are actively working with the third-party source to resolve the issue and will continue to provide updates. <b>Next Expected Update: 1 hour</b>

The issue has been identified and we are working to resolve it.