Incident Summary Description: We identified an issue where Hybrid Deployment connections were failing with a "Failed to generate data key for HD encryption context" or "Failed to receive message length" exception. Timeline: This issue began on June 17, 2026, at 08:10 UTC and was resolved on June 17, 2026, at 15:50 UTC. Cause: A recent code change introduced an issue affecting Hybrid Deployment connectors, specifically Oracle HVA and SQL Server HVA connectors. As a result, sync jobs for impacted connectors would start and then fail. Resolution: We reverted the problematic change and deployed a hotfix. After the fix was deployed, affected connectors began recovering and syncs started succeeding again.

We have deployed a fix for this issue. We will continue to monitor all affected connectors until they resume their normal sync functionality. <b>Next Expected Update: 3 hours</b>

We are continuing to work on a fix for this issue. <b>Next Expected Update: 1 hour</b>

We have identified that this issue was caused by a recent change, and we are currently working on a HotFix. <b>Next Expected Update: 1 hour</b>

We have identified an issue where Hybrid Deployment Connections are failing with a "Failed to generate data key for HD encryption context" or "Failed to receive message length" exception. We are currently investigating in more detail. <b>Next Expected Update: 1 hour</b>