FB562U: Degraded Performance in Transaction Processing — Fireblocks Incident Timeline & Status

FB562U: Degraded Performance in Transaction Processing

Started

Oct 28, 4:18 PM UTC

Resolved

Oct 28, 5:09 PM UTC

Duration

50 minutes

Resolvedminor impactVendor link

Update timeline

ResolvedOct 28, 5:09 PM

This incident has been resolved.

MonitoringOct 28, 5:04 PM

We are continuing to monitor for any further issues.

MonitoringOct 28, 5:04 PM

A fix has been implemented and we are monitoring the results.

IdentifiedOct 28, 5:02 PM

The issue has been identified and a fix is being implemented.

IdentifiedOct 28, 4:23 PM

The issue has been identified and a fix is being implemented.

InvestigatingOct 28, 4:18 PM

We are currently investigating sporadic instances of transactions stuck in PENDING_AML_SCREENING and SUBMITTED on the platform.